Contents
What this page is about
This page explains how AML checks work at the operator 888starz and why 888starz Partners takes no part in them. AML requirements are similar to the ones you meet at a bank.
What AML and KYC mean
How long a check takes depends on the workload of the operator’s security team. The list of documents is set by the operator and may vary depending on the situation.
Why a payout may be delayed
A big win often triggers an additional check before payout. Withdrawals are normally possible only to the same method used for the deposit.
Your own cards and wallets
An operator account may not be used to transfer money between people. If you were refused after a check, the decision can be appealed only with the operator.
Our position and contacts
Your bank may be able to help if transactions you did not make went through on your card. This policy may be updated; the current version is always here.