Contents
Why we have no refunds
888starz Partners has no paid services, subscriptions or products, which means no refunds in the usual sense. Your agreement on bets and deposits is with the operator, not with us.
Bets and cancelled events
If a bet was accepted with an obvious technical error, the operator decides under its own rules. If a game was interrupted by a fault, contact the operator’s support and give the time it happened.
Bonus funds
A stuck deposit is often caused by a delay at the payment system rather than by the operator. Declining a bonus is usually possible, but the operator sets the terms for doing so.
Disputes with your bank
Withdrawing winnings and refunding money are different procedures. A false dispute with a bank may have consequences for you as well.
Records and contacts
If you contact support again, refer to the number of your previous request. We accept comments on this text at [email protected] in any of the three languages.